How to Reset OOB Enabler

 

Introduction

Resetting the OOB Enabler involves restoring its configuration to the default settings. This process securely clears all data, ensuring it is ready for new configurations. Follow the steps in this guide to reset your OOB Enabler effectively. 

 

💡Reminder

Before initiating the reset process, ensure the following:

  1. Verify OOB Enabler is disconnected: Ensure the OOB Enabler has been replaced or deleted from your customer’s group

  2. Activate Hardware Vendor Zone Permission: Inform Allxon of your need to reset the OOB Enabler. Allxon will enable the necessary permissions for you to proceed. 

 

Step 1: Navigate to Hardware Vendor Zone

After permissions are granted, click the profile icon at the top right of Allxon Portal and click “Hardware Vendor Zone.” 

 

Step 2: Enter OOB Serial Number and PIN Code to Reset 

  1. In the Reset OOB Enabler section, fill in the OOB Serial Number and PIN Code of the OOB Enabler.
  2. Click “Reset” to initiate the reset process. 
  3. After a successful reset, a confirmation message appears. Additionally, the Reset History section displays the details of your reset activity.