How to Delete Device

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Introduction
On Allxon Portal
On Edge Device

Introduction

The Delete Device function allows you to delete a device from your Allxon group and server. To completely delete your device, the process involves two steps: one from Allxon Portal end and another from the edge devices end.

💡 Important Note: This action will permanently delete all device information, and it cannot be undone.

Let's Get Started!

1. On Allxon Portal

> Head over to the Device Details Page and click on the Three Dots Menu in the upper right side. Then Click on the Delete Device button.

> Enter the device's serial number to confirm deletion. Then click on the Delete button.

Your device has been successfully deleted!

2. On Edge Device

For Linux OS

Open the Terminal, and paste the following command to uninstall Allxon Agent:
```
sudo bash -c "$(wget -qO - https://get.allxon.net/linux)" -s --uninstall
```

For Windows OS

Allxon Agent verion is higher than or equal to 3.12.1

Open the PowerShell as an Admin and enter the uninstallation command

Set-ExecutionPolicy RemoteSigned -Scope Process -Force; Invoke-WebRequest -Uri "https://get.allxon.net/windows" -OutFile "$env:TEMP\allxon-installer.ps1"; & "$env:TEMP\allxon-installer.ps1" -Uninstall

Allxon Agent verion is lower than or equal to 3.11.5

Method 1: Open the Command Prompt as an Admin and enter the uninstallation command
```
"%programfiles%\allxon-cli\maintenancetool.exe" --confirm-command purge
```

Method 2: Head over to the Windows Apps & features --> Locate and select the allxon-installer --> Click on the Uninstall button

💡Note: Since the feature is only available in the new version of Allxon Agent, if your Windows has an older version of Allxon Agent (lower than 3.08), you must contact us to proceed with the deletion.