"Get Device Log" Troubleshooting Guide

Environment Requirements 

• Dependencies: zip 
• Checking Dependencies: 
  To ensure the required dependencies are properly configured, follow these steps:
  • Open the Terminal on your system.
  • Enter the following command to check the status of the zip package:

    $ dpkg -s zip 

    This command will provide information regarding the installation status of the zip package.

     

    *Verify if the package has been installed 

    

• Checking for the Existence of the Target:
  Verify the presence of the target by executing the following command: 
  

  $ ls -l /var/log/syslog 

  Upon execution, this command will provide information about the target's presence. 

• Local Test Command:
  Perform the following local test command to create a compressed archive of the target file: 

  $ zip -jr log.zip /var/log/syslog 

  When executed successfully, a file named "log.zip" will be generated in the current working directory. This file will contain the target file packaged in a zip compression format.